Cookies Policy

Cookie Policy

Last updated: May 2026

Who we are

This cookie policy applies to the website of Eating Disorder Service Plymouth, accessible at www.eatingdisorderserviceplymouth.co.uk (“our website”). We are a service providing eating disorder support across Plymouth and the surrounding area.

We are committed to protecting your privacy. This policy explains what cookies we use, why we use them, and how you can control them. We comply with the Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR).

What is a cookie?

A cookie is a small text file placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies help websites work properly, remember your preferences, and give website owners basic information about how their site is being used.

Cookies can be:

• Session cookies — temporary files deleted automatically when you close your browser.
• Persistent cookies — files that remain on your device for a set period, or until you delete them.
• First-party cookies — set directly by our website.
• Third-party cookies — set by external services we use, such as Google Analytics.

Your consent

Except for strictly necessary cookies, we will only place cookies on your device with your prior consent. When you first visit our website, a cookie banner will appear asking for your consent. You can choose to accept all cookies, reject non-essential cookies, or customise your preferences by category.

You can change or withdraw your consent at any time by clicking the “Cookie Settings” link in the footer of our website. Withdrawing your consent is as straightforward as giving it, and will not affect anything that took place before you changed your preferences.

We do not use pre-ticked boxes or rely on your continued browsing as consent. Only a clear, positive action — such as clicking “Accept” — will be treated as your agreement to non-essential cookies.

Cookies we use

The table below details the specific cookies used on our website, their purpose, and how long they last:

Strictly necessary cookies

Some cookies are essential for our website to function and do not require your consent under PECR. These are needed for things like remembering your cookie preferences or keeping the website secure. They cannot be switched off and do not collect any information that identifies you personally or tracks you across other websites.

Analytics cookies

We use analytics cookies to understand how visitors use our website — for example, which pages are visited and whether any errors occur. This helps us improve the website and make it easier to use. These cookies are only set with your consent.

We use Google Analytics for this purpose. Data collected is aggregated and used only to improve our website. For more information, see Google’s Privacy Policy.

We do not use cookies for advertising, marketing, or profiling purposes.

A note on sensitive information

We are aware that visitors to this website may be accessing sensitive information relating to eating disorders and mental health. We want to reassure you that we do not use cookies to collect or share sensitive personal information, and we do not use any advertising or tracking cookies that could be used to target you with adverts based on your visit to this site.

How to manage or refuse cookies

You can manage your cookie preferences at any time using the Cookie Settings link in the footer of our website.

You can also control cookies through your browser. Most browsers allow you to:

• View and delete existing cookies.
• Block cookies from specific websites.
• Block all third-party cookies.
• Delete all cookies when you close your browser.

Please be aware that disabling certain cookies may affect how our website works. For general guidance on managing cookies, visit www.allaboutcookies.org.

Links to other websites

Our website may contain links to third-party websites, including support organisations and resources. We have no control over those websites and are not responsible for their cookie or privacy practices. We recommend you read the cookie policy of any external site you visit.

Changes to this policy

We may update this cookie policy from time to time, for example if we change the cookies we use or if legal requirements change. The date at the top of this page will always reflect when it was last updated. We encourage you to check back periodically.

Contact us

If you have any questions about how we use cookies or handle your data, please contact us through our Contact page.

For more information on how we handle your personal data more broadly, please see our Privacy Policy.